Adjusted Hours & Ticket Refunds

We will be resuming our closing sale beginning Friday, June 11. Our hours will be as follows:

Wednesday-Saturday 12pm-7pm
Sunday 11am-6pm

Open every day between September 22nd-30th

We will no longer be providing ticket refunds for tickets purchased from the shop, however, you will be able to obtain refunds directly from the promoters of the shows. Please refer to the top of your ticket to determine the promoter. Here is the contact info for the promoters:

Collective Concerts/Horseshoe Tavern Presents/Lee's Palace Presents: shows@collectiveconcerts.com
Embrace Presents: info@embracepresents.com
MRG Concerts: ticketing@themrggroup.com
Live Nation: infotoronto@livenation.com
Venus Fest: venusfesttoronto@gmail.com

We apologize for any inconvenience this may cause. Thank you for your understanding.

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FAQ > Consignment > What happens if no one buys my release?

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We dedicate as much space as possible to our independent music section, but it’s impossible to keep everything in stock indefinitely.  If a title hasn’t sold in one year, we take it off the shelf to make space for new music.  We’ll hold on to the disc for two more years in case the consigner wants to pick it up, but after that we will dispose of it.  We make exceptions for a number of reasons, but the most persuasive is continued communication with the artist.  If you come by the shop or call from time to time to check in on your disc, it lets us know you’re still active and interested in selling your music.



Last updated on March 3, 2014 by soundscapes