Adjusted Hours & Ticket Refunds

We will be resuming our closing sale beginning Friday, June 11. Our hours will be as follows:

Wednesday-Saturday 12pm-7pm
Sunday 11am-6pm

Open every day between September 22nd-30th

We will no longer be providing ticket refunds for tickets purchased from the shop, however, you will be able to obtain refunds directly from the promoters of the shows. Please refer to the top of your ticket to determine the promoter. Here is the contact info for the promoters:

Collective Concerts/Horseshoe Tavern Presents/Lee's Palace Presents: shows@collectiveconcerts.com
Embrace Presents: info@embracepresents.com
MRG Concerts: ticketing@themrggroup.com
Live Nation: infotoronto@livenation.com
Venus Fest: venusfesttoronto@gmail.com

We apologize for any inconvenience this may cause. Thank you for your understanding.

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FAQ > In-Stores > Do I need a ticket for in-stores?

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All of our in-stores are free. Occassionally, an artist is so popular that we have to restrict the number of people who can come into the store. A good rule of thumb, if you're especially concerned about getting in, is to come by an hour before the performance to check out the situation. Most of the time though, you can just walk in and enjoy the show.

Last updated on July 17, 2007 by soundscapes