Adjusted Hours & Ticket Refunds

We will be resuming our closing sale beginning Friday, June 11. Our hours will be as follows:

Wednesday-Saturday 12pm-7pm
Sunday 11am-6pm

Open every day between September 22nd-30th

We will no longer be providing ticket refunds for tickets purchased from the shop, however, you will be able to obtain refunds directly from the promoters of the shows. Please refer to the top of your ticket to determine the promoter. Here is the contact info for the promoters:

Collective Concerts/Horseshoe Tavern Presents/Lee's Palace Presents: shows@collectiveconcerts.com
Embrace Presents: info@embracepresents.com
MRG Concerts: ticketing@themrggroup.com
Live Nation: infotoronto@livenation.com
Venus Fest: venusfesttoronto@gmail.com

We apologize for any inconvenience this may cause. Thank you for your understanding.

Search

FAQ > Special Orders > I haven't heard from you, what happened to my special order?

Click on a category below or
search the FAQ for entries containing:

If you haven't heard from us, it is likely that we were unable to source your special order.  Quite frequently, even when a title is listed as being available, it is in actual fact out-of-print.  In that case, your best bet for finding the title might be in a used shop or a store that bought the title before it went out of print.

Last updated on June 21, 2007 by soundscapes