Music
Adjusted Hours & Ticket Refunds

We will be resuming our closing sale beginning Friday, June 11. Our hours will be as follows:

Wednesday-Saturday 12pm-7pm
Sunday 11am-6pm

Open every day between September 22nd-30th

We will no longer be providing ticket refunds for tickets purchased from the shop, however, you will be able to obtain refunds directly from the promoters of the shows. Please refer to the top of your ticket to determine the promoter. Here is the contact info for the promoters:

Collective Concerts/Horseshoe Tavern Presents/Lee's Palace Presents: shows@collectiveconcerts.com
Embrace Presents: info@embracepresents.com
MRG Concerts: ticketing@themrggroup.com
Live Nation: infotoronto@livenation.com
Venus Fest: venusfesttoronto@gmail.com

We apologize for any inconvenience this may cause. Thank you for your understanding.

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FAQ > Tickets > What happens if a show is rescheduled?

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In most cases, if a show is rescheduled the ticket you purchased will be good for the rescheduled date.  

If you cannot make the rescheduled date, you may return your ticket for a refund.  The service charge is non-refundable.  However, if you decide to exchange your ticket for a different show, we will waive the service charge for that transaction.

Last updated on May 27, 2007 by soundscapes