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Adjusted Hours & Ticket Refunds

We will be resuming our closing sale beginning Friday, June 11. Our hours will be as follows:

Wednesday-Saturday 12pm-7pm
Sunday 11am-6pm

Open every day between September 22nd-30th

We will no longer be providing ticket refunds for tickets purchased from the shop, however, you will be able to obtain refunds directly from the promoters of the shows. Please refer to the top of your ticket to determine the promoter. Here is the contact info for the promoters:

Collective Concerts/Horseshoe Tavern Presents/Lee's Palace Presents: shows@collectiveconcerts.com
Embrace Presents: info@embracepresents.com
MRG Concerts: ticketing@themrggroup.com
Live Nation: infotoronto@livenation.com
Venus Fest: venusfesttoronto@gmail.com

We apologize for any inconvenience this may cause. Thank you for your understanding.

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Friday
Sep282012

TICKET UPDATE: Killers at Sound Academy customer info

DateFriday, September 28, 2012 at 11:59AM

Customers whose tickets for the Killers concert at Sound Academy on Sat. Sep 22 were not accepted at the door due to scanning issues have been asked by Live Nation Ontario to direct any complaints/requests for compensation/consolation to the promoter directly via email, at infotoronto AT livenation DOT com.

We have not and will not be authorized to issue refunds, and apologize for any inconvenience this may cause.

Authorsoundscapes | CommentPost a Comment |
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